Shipping and Refund Policy
Once the order is received and payment is confirmed, we shall pack and dispatch. All payments received before 4pm will be dispatched on same day.
Delivery time is 2-5 working days. We can not guarantee on delivery timelines since its done by third party. Though almost 90% of the parcels reach within 2 days.
If any ordered items are unavailable at the time of packing, we shall immediately contact for any alternative or refund.
Frozen items will not be shipped during holidays and weekends.
- No Returns
- No Exchange
- No Refund
- No Transit damage claim
Orders that get returned back to us for reasons due to the customer, such as
- Incomplete address/ address not valid
- Not answering the phone call from courier
- Non availability for three delivery attempts
- Not collecting the parcel from MSS office for more than 10days
can not claim any refund.
Order can be cancelled and refunded only before dispatch. For any cancellation please reach us immediately at 8105852243.
Orders below 10kg will be sent through ST courier within Tamilnadu and Pondicherry for door delivery.
Orders above 10kg will be sent through MSS parcel service to their nearest branch. Customer will have to pick the parcel from the MSS parcel office.
Shipping charges are calculated based on the weight of the cart.
